Terms & Conditions


We may collect Personal Information that allows us to identify who an individual is and share Personal Information.

The type of information we may collect includes:

  • Personal Information - We may collect personal details such as an individual’s name, shipping and billing address, date of birth and nationality allowing us to identify who the individual is.
  • Contact Information - We collect information such as an individual’s email address, telephone & fax number, third-party user names, residential, business and postal address and other information that allows us to contact the individual;
  • Financial Information - We collect financial information such as any bank or credit card details used to transact with us and other information that allows us to transact with the individual and/or provide them with our Services;
  • Statistical Information - We collect behavioral and statistical information about an individual and businesses in connection with the Services and/or the Online Platforms.


Like almost all e-commerce web sites, we use cookies. Our cookies don't store any of your personal information, but they do allow us to do things like keep items in your shopping cart during your visit or provide you with a more personalized user experience. We may use selected third parties for marketing and analysis purposes. This anonymous information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. We feel that the use of 3rd party services such as this improve your online experience, because they allow you to see ads that will be more likely to be something you are interested in. If you want to opt-out from some cookies or tags that we collect, please visit these pages for more information:






Zaffre collects your Personal Information so that we can carry out the following actions:

  • to enable you to use our Online Platforms;
  • To process your order and to provide you with support
  • to provide our Services;
  • to communicate with you, including about our Services and offers which might interest you;
  • to provide you with relevant, personalized communications;
  • to provide you with information or advice;
  • To update you on your order;
  • to process payments by or to you in connection with our Services;
  • to create accounts, tax invoices or receipts;
  • to provide your Personal Information to third parties in order for them to supply the Services to you;
  • to consider and respond to complaints made by you.
  • We may disclose additional purposes for collection of your Personal Information in collection statements at the point of collection.

Customer Care

At Zaffre, we are committed to providing quality service and showering our customers with attention.

Please let us know if there’s any way we can help or improve, or even if you want to just talk fashion!​

For returns, cancellations and exchanges, please write to zaffrethestore@gmail.com.